Shipping policy
🚚 Shipping Policy
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.
2. Delivery Time
- Metro cities: 2–5 business days
- Other cities/towns: 4–7 business days
- Remote areas: 5–10 business days
Delivery time may vary due to courier delays, weather conditions, or high demand seasons.
3. Shipping Charges
- Free shipping on orders above ₹999 (or your set amount)
- Standard shipping fee of ₹50–₹99 may apply on smaller orders
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/Email/WhatsApp to track your package in real-time.
5. Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery across India.
6. Undelivered Packages
If delivery fails due to:
- Incorrect address
- Customer unavailable
- Phone not reachable
The order may be returned, and re-shipping charges may apply.
7. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 24–48 hours of delivery with photos/video proof.
8. Contact Us
For shipping-related queries:
📧 Email: sansanistore@gmail.com
📞 Phone/WhatsApp: +91-9050586812